Reviews for LAWN-BOY, DOWNHAM MARKET
5/5 from Ricky
3 years ago
3 years ago
Best service ever and fixed right first time. Recommend highly
1/5 from John
3 years ago
3 years ago
I try to shop locally but this is the most difficult place to deal with ! I think the owner should take some lessons on customer service.
5/5 from robert
3 years ago
3 years ago
Great shop very useful
1/5 from Adam
3 years ago
3 years ago
Terrible place. Awful customer service. Mower was in for over 3 weeks. No phone call. Went to shop. Eventually some bloke came and said it was done. No explanation for not phoning. Waited ages to get bill. Which was expensive. Avoid this place.
5/5 from Gillian
3 years ago
3 years ago
They sharpened our shears so they work like new 👌.
5/5
4 years ago
4 years ago
I'm so impressed with lawn boy, we bought a second hand Mountfield a couple of years ago and we've had a couple of issues with it during this time - probably due to its age etc - lawn boy have promptly come out to us to fix it and we've been good to go again. I'm really pleased I bought with Lawn Boy as I have the peace of mind that the support is there if we need it. Well worth it.
2/5 from Graeme
4 years ago
4 years ago
My father has always received good service from this family business, however this year it appears to have been completely disorganised. They "lost" his booking for a lawnmower service (though they had it written in another diary), and didn't delivery the mower back when promised. Their attitude to customer service is at best indifferent.
5/5 from John
4 years ago
4 years ago
Very good service, fixed my strimmer there and then and I was on my way working in no time, they was very nice to talk to as well
1/5 from Stephen
5 years ago
5 years ago
I know reviews are based on personal experience but if mine is anything to go by you should avoid this place like the plague. dropped in 2 mowers and said let me have an idea of repair costs ... if its more than £50 each I said, I will just buy a new one. Some considerable time later after a couple of unanswered phone calls from me I got a bill for one of them for £121 and no mention of the other one. I just rang and a very unhelpful man said he would ask Nick. Presumable the guy I spoke to originally who did NONE of the things I asked of him. Waiting for a call. Seriously guys don't go here .. crazy expensive, terrible service and manners.
4/5 from James
5 years ago
5 years ago
Long established local specialised dealer carrying an extensive range of garden power equipment at competitive prices. Very knowledgeable and helpful staff. Parking in front of the building.